PRIVACY POLICY
Swift Tech AI LLC
Last Updated: November 2025
Swift Tech AI LLC (“SWIFT TECH AI,””we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our customers and website visitors. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you access our website, request technical support services, make payments, or otherwise interact with us.
By using our website or services, you consent to the practices described in this Privacy Policy.
1. Company Information
📧 support@swifttechaillc.com
🏢 Business Address:
Company Name – SWIFT TECH AI LLC
Company Registered address – 338 WOODSIDE CT/APT 95 ROCHESTER HILLS, MI 48037 United States
2. Information We Collect
We may collect personal and technical information when you request support, make a payment, or interact with our website, including:
Full name
Email address
Phone number
Payment-related details (processed securely by third-party providers)
Device information and technical issue details
Uploaded images, documents, or screenshots (if voluntarily provided)
IP address, browser type, operating system, and device data
This information is collected strictly for:
Delivering technical support services
Processing payments and invoices
Fraud prevention and security monitoring
Customer communication and service improvement
3. Payments & Financial Information
Payments on our website are processed securely through third-party payment processors, including but not limited to:
PayPal
Authorize.Net
We do not store, process, or retain credit card numbers, debit card details, or bank information on our servers. All payment transactions are handled directly by the respective payment processors in accordance with their own privacy and security standards.
4. Use of Uploaded Files & Media
If you upload files such as screenshots, images, or documents during a support session:
They are used solely to diagnose and resolve your technical issue
You are advised not to upload sensitive personal or financial information
Uploaded files are securely deleted after the support case is completed, unless required for legal or compliance purposes
5. Cookies & Tracking Technologies
We use cookies and similar technologies to improve functionality, security, and performance.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Website functionality and security | Session-based |
| Convenience Cookies | Save form inputs and preferences | Up to 30 days |
| Analytics & Advertising Cookies | Website analytics and advertising performance | Up to 12 months |
We may use tools such as Google Analytics and Google Ads conversion tracking to measure website performance and marketing effectiveness.
You can disable cookies in your browser settings, though some site features may not function properly.
Technical Form Data: When you submit a contact form on our website, we may collect technical metadata including your browser’s screen width and height, and the specific URL from which the form was submitted. This data is used solely for technical troubleshooting and optimizing our website layout.
6. External Links
Our website may include other tools, embedded content, or external links (such as external videos or manufacturer support pages). These other platforms operate under their own privacy policies. Swift Tech AI LLC does not control and is not responsible for the privacy practices of external websites.
7. How We Use & Share Your Information
We may share limited personal data only in the following circumstances:
With payment processors (PayPal, Authorize.Net) to complete transactions
With analytics and advertising partners (data used in aggregated or anonymized form)
With fraud prevention, spam detection, and security services
With legal or regulatory authorities when required by law
We do not sell, rent, or trade personal data to third parties.
8. Data Storage & Retention
We retain information only for as long as necessary for business, legal, and compliance purposes.
| Data Type | Retention Period |
|---|---|
| Support records & technical logs | Up to 5 years |
| Billing and payment records | Up to 7 years (tax and accounting compliance) |
All data is stored on secured, access-controlled servers located in the United States.
9. Data Security Measures
We use reasonable and industry-standard safeguards to protect your information, including:
Encrypted storage and secure servers
Restricted administrative access
Regular security monitoring
Malware, fraud, and abuse detection systems
Despite our efforts, no online system can be guaranteed 100% secure.
10. Your Privacy Rights
You have the right to:
Request access to personal information we hold about you
Request correction or deletion of personal data (where legally permitted)
Withdraw consent for marketing communications
Certain data may be retained where required for legal, billing, or compliance obligations.
To exercise your rights, contact us at:
📧 support@swifttechaillc.com
11. Policy Updates
Swift Tech AI LLC may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our website or services constitutes acceptance of the updated policy.
Contact Information
For refund inquiries or assistance:
📧 support@swifttechaillc.com
🏢 Business Address:
Company Information:
Company Name – SWIFT TECH AI LLC
Company Registered address – 338 WOODSIDE CT/APT 95 ROCHESTER HILLS, MI 48037 United States
(Please Note: The address above is our official corporate registration and administrative mailing address. Swift Tech AI LLC operates as a fully remote Managed IT Services provider. All B2B support, network monitoring, and enterprise solutions are delivered remotely to our clients nationwide. We do not accept walk-in clients or physical hardware drop-offs at this location.)